Home > FAQs > FAQs
Follow us

FAQs

Q13. Do you also have the application tools?
Yes, we also offer the matching  application tool to you.
Q11. What's the reference dosage of your product?
It is depended on the size of your tiles and the tile seam, the following dosage just for refenrence.
Q10. How about the quality about your product?
Our product waterproof, mildew-proof, odorless and environment-friendly, without nonylphenol and other harmful substances.
Q5. How do you ensure the products quality?

We have 14 years production experience. Our products passed the SGS and CMA environmental testing certification. Australia Dr. JESSICA BRAGDON joint R&D team and actively invites Chinese Academy of Sciences to be our strategic quality control guide to further ensure the quality and stability of products.

 

Q4. Are you factory or trading company?

We are profession tile grout Manufacturer. We are in Shenyang City, the Provincial Capital of Liaoning, China.

Q3. What are the advantages of being your agent?

Constantly Develop New Products adapting to market variations according to the big data

Subtly Explore The Market to lead the trend, and promote the product iteration

Australia Joint R&D Team for better quality

14 years Production Experience ensure quality stability

Complete Sales System help you develop the market infinitely

Factory Support to LOW MOQ, let you LOW STOCK operation

CROSS, CORING, BEST The whole products line, different level suitable for different consumers

It just pay for a choice of opportunity, but you will gain extensive market prospect

 

Q2. Can I be your agent? And how?
Yes, we expand the international market ourselves since 2020, Welcome to joint us, please contact our sales for more details. We will give you the whole Sales System, such as Training Support, Product Support, Marketing Support, Opening Support.
Q1. Is OEM available? What's the MOQ?

Yes, we are tile grout original manufacturer. We have own R&D team, production line, sales department, construction team, after-sales department, so we can support the most comprehensive OEM service for you.

About MOQ, for different cooperation has different MOQ, please contact us for more details.

Q9. What's your productive capacity?

We can produce 10,000 sets tile grout, and 500 kgs colorful epoxy tile grout per day.

Q8. What is the purpose of tile grout?

Tile grout is used in the joints of ceramic tile, stone, glass, mosaic tile on the wall or flour in bathroom, kitchen, bedroom and so on. It has great varieties of color, bright Luster and the surface is bright as porcelain after curing. At the same time, it is mouldproof, moistureproof, environmental friendly, non-toxic and net flavor, adding negative oxygen ion to purify air. Tile grout is totally instead of sewing agent.

Q7. Can we use our shipping agent?

Yes. If you have agent, we can follow yours. We can even ask our forwarder’s price for your reference.

Q6. How could I get the quotation?

Please contact us online or Email to sales@tilegrout.net, we will quote you immediately.

Kindly let us know the Items, Quantity, Colors, Delivery port, Where Used, FOB or CIF. More details will help us quote the best price for you.

Q5. May I have your catalog?

Sure. We have catalog for all products, please download in below link or contact our sales.

We will recommend the most suitable products to you.

Q4. How about shipment?

For samples via business express.

For mass cargo by sea or air.

Others we can follow your request.

Q3. What's the MOQ for each color and order?

For normal products and color, No MOQ, we have stock.

For customized printing and color products, 5000 sets/color, 10000 sets/OEM printing.

Q2. What's the delivery time?

Samples: 2-3 days after sample order.

1x20’GP: General 15 days after deposit or as customer’s request.

We have the normally products in stock, so the delivery time will be very soon.

Q1. What's the sample cost? Is that free?

Sure, we can offer free sample for your test. We believe our best quality can give you best construction effect.